Authorized Resale Policy
Last Updated: 10/11/2025
Aelami LLC (“Aelami,” “we,” “us,” or “our”) is committed to maintaining the integrity, safety, and quality of our products. To protect our customers and our brand, we sell Aelami products exclusively through Aelami.com and a limited number of authorized retail partners approved in writing by Aelami.
1. Authorized Sellers Only
Only purchases made directly from Aelami.com or through an authorized retailer are eligible for Aelami’s 30-Day Happiness Guarantee, product authenticity assurance, and customer support.
Products purchased from unauthorized resellers, including sellers on Amazon, eBay, Walmart Marketplace, Temu, or other third-party platforms, are not covered by Aelami’s warranties or return policy.
2. No Unauthorized Online Resale
Aelami products may not be listed, marketed, or sold online without Aelami’s prior written authorization.
Unauthorized resellers are prohibited from using Aelami trademarks, product images, or marketing materials for any purpose.
3. Product Handling and Integrity
To ensure product quality and safety, all Aelami products must be stored and handled according to the standards outlined by Aelami.
Any opened, repackaged, relabeled, or tampered-with Aelami products are considered unauthorized and are ineligible for refunds, exchanges, or customer support.
4. Trademarks and Copyrights
Authorized resellers are granted a limited, non-exclusive, revocable license to use Aelami’s trademarks and copyrighted materials solely to promote genuine Aelami products.
Any misuse of Aelami intellectual property or failure to comply with this policy will result in immediate termination of authorization.
5. Enforcement
Aelami reserves the right to identify and take action against unauthorized resellers, including revoking selling privileges, denying customer support, and pursuing legal remedies as necessary.
Customers are encouraged to report suspected unauthorized sellers by emailing care@aelami.com.